Frequently asked questions
Does your items include customs charges?
We are not responsible for customs clearance, delays or compliance. Shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with your local customs office for detailed information.
How can I track my order?
If you selected a tracked shipping option or selected the free over $50 shipping option you will receive your tracking number in the shipping confirmation email. If you do not see it contact us and we can resend it to you.
I placed an order but didn't' receive an order conformation?
Please contact us to ensure the order went though. If it did we can resend you the order confirmation.
How long will it take my order to ship?
Our typical processing time is 1-2 business days before actual shipment. During High peak periods and due to the high demand of some of our products, please allow 3 to 5 days for us to process your orders before shipment. However we will ensure you receive your items in a fast and safe manner.
What does the journal help with?
Abracadabra Journal helps to start your day with intention by filling out what your grateful for, what your affirmations are, and what goals you're working towards.
How long does the journal take to fill out?
Abracadabra Journal was designed to take you 5 min each day to fill out. We also recommend reading your journal each night for best results.
How long will one journal last me?
One journal will last you 24 weeks.
What kind of things should I write for my goals?
You can write down anything. The journal is a tool to help you build belief to what is possible and direct your life there. The more you believe, the faster those goals will be presented through opportunities.
When should I fill out my journal?
The best time to fill out your journal is in the morning and start your day with a fresh mind, but we also recommend revisiting what you wrote in the evening before bed.
Do we accept returns?
Yes! We accept returns on journals with our 3 month Guarantee. If you are not happy with the journal you have 3 months to return it and tell us why you don't like it. Other items must be unopened to be returned.
How do I make a return?
Once you have received the item you want to send back please email us at firstname.lastname@example.org to receive further instructions on how to return your item.
How do I change/cancel my order?
Please get into contact with us immediately upon purchase. We can make any changes you wish as long as the items haven't shipped.
Why was my order canceled?
If your order was unexpectedly canceled our system could have tagged the order as fraudulent. Please get into contact with us to fix the issue.